Shipping & Delivery Policy


This Shipping & Delivery Policy explains how Cardlinko delivers its digital services, subscriptions, and digital business card products.

Because Cardlinko is a digital SaaS platform, we do not ship or deliver any physical products.


1. About Cardlinko


Business Name: Cardlinko

Address: Jalhupur, Varanasi, Uttar Pradesh, India

Email: support@cardlinko.com

Website: https://cardlinko.com/


2. Digital Service Delivery


All Cardlinko products and services are delivered electronically through the Cardlinko website and user account.

After successfully creating an account or purchasing an applicable plan, access to the relevant Cardlinko features is provided digitally.

No physical product, package, parcel, card, or printed material will be shipped to the customer.


3. Free Trial Delivery


Eligible users who start the 7-day free trial for the ₹200/month plan receive access to the applicable trial features through their Cardlinko account.

Trial access is provided electronically and does not require physical delivery.


4. Monthly and Yearly Plans


After successful payment for a monthly or yearly plan:

  • The applicable paid features are activated digitally.
  • The customer can access the service through their Cardlinko account.
  • No physical shipping is involved.
  • The customer is responsible for maintaining access to their account.

Activation may be subject to successful payment confirmation from the applicable payment provider.


5. Lifetime Plan


The ₹1,590 Lifetime Plan is a digital product/service.

After successful payment and confirmation, the applicable Lifetime Plan features are made available through the customer's Cardlinko account.

No physical product will be delivered.

Lifetime access is subject to the Cardlinko Terms & Conditions.


6. Digital Business Card Delivery


When a customer creates and publishes a digital business card, the card is made available through a digital web link or other supported sharing method.

Customers may share their digital business card through supported methods such as:

  • Digital link
  • QR code
  • WhatsApp
  • Social media
  • Website
  • Other supported sharing methods


Cardlinko does not physically print or courier digital business cards.


7. Delivery Time


Digital services are generally made available after successful payment confirmation and account activation.

In most cases, access may be provided shortly after successful payment.

However, activation may occasionally be delayed due to:

  • Payment gateway processing
  • Technical issues
  • Server or hosting issues
  • Security verification
  • Maintenance
  • Other circumstances beyond Cardlinko's reasonable control


If you have completed a payment but your paid features have not been activated within a reasonable period, please contact:

support@cardlinko.com


8. Failed Payments


If a payment is unsuccessful, Cardlinko may not activate the requested paid plan.

If money has been deducted from your payment method despite the payment being shown as unsuccessful, please contact Cardlinko with the transaction details.

We will review the payment status and coordinate with the relevant payment provider where necessary.


9. No Physical Shipping


Cardlinko does not currently provide:

  • Physical business cards
  • Printed QR cards
  • Printed marketing materials
  • Physical packages
  • Courier delivery
  • Postal delivery

Therefore, shipping charges, shipping addresses, courier tracking numbers, and delivery fees do not apply to Cardlinko's digital services.


10. Third-Party Services


Some Cardlinko features may depend on third-party services such as payment providers, hosting providers, analytics services, communication platforms, or other external technologies.

Cardlinko is not responsible for delays caused solely by third-party systems or services beyond our reasonable control.


11. Customer Responsibility


Customers are responsible for:

  • Providing accurate account information.
  • Maintaining access to their registered email address.
  • Keeping their login credentials secure.
  • Providing accurate information for their digital business card.
  • Ensuring that their published card information is lawful and accurate.


Cardlinko is not responsible for delivery or access issues caused by incorrect information provided by the customer.


12. Delivery Support


If you have paid for a Cardlinko plan but cannot access the purchased features, please contact our support team.

Email: support@cardlinko.com

When contacting us, please provide:

  • Registered email address
  • Transaction ID
  • Payment date
  • Plan purchased
  • Description of the issue


This information helps us investigate and resolve the issue more quickly.


13. Changes to This Policy


Cardlinko may update this Shipping & Delivery Policy from time to time.

Any changes will be published on this page with an updated “Last Updated” date.


14. Acceptance


By using Cardlinko or purchasing any Cardlinko plan, you acknowledge that Cardlinko provides digital services only and that no physical product will be shipped or delivered.

Cardlinko

Jalhupur, Varanasi, Uttar Pradesh, India

Email: support@cardlinko.com

Website: https://cardlinko.com/

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