Refund & Cancellation Policy

This Refund & Cancellation Policy explains the rules applicable to purchases, subscriptions, free trials, cancellations, and refunds for Cardlinko.

By purchasing or using any paid Cardlinko plan, you agree to this policy.

1. About Cardlinko

Business Name: Cardlinko

Address: Jalhupur, Varanasi, Uttar Pradesh, India

Email: support@cardlinko.com

Website: https://cardlinko.com/

2. Available Plans

Cardlinko currently offers the following plans:

• Monthly Plan: ₹200/month
• Yearly Plan: ₹999/year
• Lifetime Plan: ₹1,590 Lifetime

Prices and plan features may change in the future. Changes will generally apply to new purchases and future renewals.

3. 7-Day Free Trial

Cardlinko offers a 7-day free trial for the ₹200/month plan.

During the trial period:

• Eligible users can use the features included in the trial.
• The trial does not automatically charge the user for the paid plan.
• The user must manually purchase a paid plan after the trial if they wish to continue using paid features.
• Cardlinko may restrict, modify, or discontinue the free trial at its discretion.
• 
  

If you decide not to purchase a paid plan after the trial, no paid subscription will be created automatically.

4. No-Refund Policy

All purchases made through Cardlinko are non-refundable.

Once a payment has been successfully completed for a monthly, yearly, or lifetime plan, the payment is considered final.

Cardlinko does not provide:

• Full refunds
• Partial refunds
• Refunds for unused subscription time
• Refunds due to lack of use
• Refunds due to change of mind
• Refunds because the customer no longer needs the service
• Refunds for unused features

This policy applies to all Cardlinko plans unless a refund is required under applicable law.

5. Monthly Plan Cancellation

The ₹200/month plan does not automatically renew.

When the applicable subscription period ends, the customer can choose whether to purchase the plan again.

Because the subscription is manually renewed:

• No automatic renewal payment will be taken.
• No cancellation request is required to stop future billing.
• The customer can simply choose not to purchase the plan again.

Payments already made for an active subscription are non-refundable.

6. Yearly Plan Cancellation

The ₹999/year plan does not automatically renew.

The customer must manually purchase the plan again after the current subscription period expires.

If the customer chooses not to renew, access to paid features may end when the applicable subscription period expires.

Payments already made for the yearly plan are non-refundable.

7. Lifetime Plan

The ₹1,590 Lifetime Plan is a one-time purchase and does not require recurring payments.

Because it is a one-time purchase:

• There is no recurring subscription to cancel.
• The purchase is non-refundable.
• The Lifetime Plan cannot normally be exchanged for another plan.
• The Lifetime Plan cannot normally be transferred or resold to another person.

Lifetime access remains subject to Cardlinko's Terms & Conditions.

8. Cancellation Due to Terms Violation

Cardlinko may suspend or terminate an account if the user:

• Violates the Terms & Conditions.
• Uses Cardlinko for illegal or fraudulent activities.
• Uploads prohibited content.
• Infringes another person's intellectual property rights.
• Attempts to abuse, disrupt, or compromise the Cardlinko platform.
• Uses the service in a manner that creates security, legal, or operational risks.

If an account is suspended or terminated because of a violation of our Terms & Conditions, the user may not be entitled to a refund.

9. Duplicate or Incorrect Payments

If you believe that you have been charged more than once for the same purchase or that a payment was processed incorrectly, contact us at:

support@cardlinko.com

Please provide:

• Registered email address
• Transaction ID
• Payment date
• Amount paid
• Relevant payment details

We will review the transaction and, where appropriate, take corrective action.

10. Failed or Unsuccessful Payments

If a payment fails but money has been deducted from your bank account or payment method, the transaction may be subject to the payment provider's settlement and refund process.

Customers should first verify the transaction status.

If the amount does not return automatically within the applicable processing period, contact Cardlinko at:

support@cardlinko.com

We may request transaction details to investigate the issue.

11. Unauthorized Transactions

If you believe a Cardlinko payment was made without your authorization, contact us immediately at:

support@cardlinko.com

We may request additional information to investigate the transaction.

You should also contact your bank or payment provider where appropriate.

12. Service Availability

Cardlinko aims to provide reliable service but cannot guarantee uninterrupted availability.

Temporary downtime may occur due to:

• Maintenance
• Software updates
• Hosting problems
• Technical failures
• Security incidents
• Third-party service failures
• Internet or infrastructure issues
• Circumstances beyond our reasonable control

Temporary service interruptions do not automatically qualify a customer for a refund.

13. Refund Exceptions

Although Cardlinko generally follows a no-refund policy, an exception may be considered where:

• A refund is required by applicable law.
• Cardlinko has charged a customer incorrectly.
• A verified duplicate payment has occurred.
• Cardlinko explicitly agrees to a refund in writing.

Any approved refund will generally be processed through the original payment method or payment provider, subject to the provider's processing timelines.

14. How to Contact Us

For payment issues, cancellation questions, or refund-related concerns, contact:

Cardlinko

Jalhupur, Varanasi, Uttar Pradesh, India

Email: support@cardlinko.com

Website: https://cardlinko.com/

When contacting us regarding a payment, please include your registered email address and transaction details so we can identify the transaction quickly.

15. Changes to This Policy

Cardlinko may update this Refund & Cancellation Policy from time to time.

Any updated version will be published on this page with a revised “Last Updated” date.

The updated policy will apply to purchases made after the effective date, subject to applicable law.

16. Acceptance

By purchasing a Cardlinko plan, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.

Cardlinko reserves the right to interpret and apply this policy in accordance with applicable law and its Terms & Conditions.