Refund and Cancellation Policy – Cardlinko

Last Updated: October 31, 2026

At Cardlinko, we aim to provide reliable and valuable digital business card services. This Refund and Cancellation Policy explains the rules for subscription cancellations, refund requests, and payment-related issues.

By purchasing or using our services, you agree to this policy.

1. Subscription Plans

Cardlinko offers different subscription plans, such as:

Basic Plan
Standard Plan
Premium Plan

Each plan may include different features, services, and subscription periods. Please review the plan details carefully before making a purchase.

2. Refund Policy

All refund requests are subject to review.

A refund may be considered in the following situations:

Duplicate payment for the same subscription.
Payment successfully deducted but the subscription was not activated.
Technical issues caused by Cardlinko that prevent the customer from accessing the purchased service and cannot reasonably be resolved.
Other circumstances where a refund is required by applicable law.

Refunds will not normally be provided in the following situations:

The customer changes their mind after purchasing a subscription.
The customer does not use the purchased service.
The customer selects the wrong subscription plan.
The customer fails to understand the plan features before purchase.
The account is suspended due to violation of Cardlinko's Terms & Conditions.

Nothing in this policy limits any refund or consumer rights available under applicable law.

3. Cancellation Policy

Customers may request cancellation of their subscription according to the cancellation options available on the website.

Cancellation will stop future renewals where applicable.
Customers may continue using paid features until the end of their current paid subscription period, unless otherwise stated.
Cancellation does not automatically qualify the customer for a refund.
Customers are responsible for cancelling their subscriptions before the next billing date to avoid future charges.

4. Automatic Renewal

If a subscription includes automatic renewal, the subscription may renew at the end of the billing period.

Customers should cancel before the renewal date if they do not wish to continue.

Any automatic payment arrangement will be subject to the applicable payment provider's terms and authorization requirements.

5. Refund Processing Time

Once a refund request is approved:

We will initiate the refund through the original payment method wherever possible.
The time taken for the refund to appear depends on the payment gateway and bank.
Customers may contact their bank or payment provider for additional information about processing times.

6. How to Request a Refund

To request a refund or cancellation, please contact our support team with the following details:

Full Name
Registered Email Address
Transaction ID or Payment Reference
Subscription Plan
Reason for the Request

Support Email: support@cardlinko.com

Please do not send your password, card PIN, or OTP.

7. Refund Review

Cardlinko will review refund requests individually.

We may request additional information to verify a transaction or investigate a technical issue.

We aim to respond within 5–7 business days. This is a target response period, not a guarantee of refund approval.

8. Failed or Duplicate Payments

If an amount is deducted but the subscription is not activated, please contact our support team with your transaction reference.

If a duplicate payment is confirmed, we will review and process the appropriate refund.

9. Changes to This Policy

Cardlinko reserves the right to update this Refund and Cancellation Policy from time to time.

Any updates will be published on this page with a revised Last Updated date.

10. Contact Us

For refund, cancellation, or payment-related questions, contact us:

Website: https://cardlinko.com

Email: support@cardlinko.com

Business Name: Card Linko

Address: Varanasi

By purchasing a subscription from Cardlinko, you acknowledge that you have read and understood this Refund and Cancellation Policy.